The taste of your drink from a margarita machine depends on how well it is freezing the contents. We don’t want too thin margarita or ice chunks in our drink.
Margarita machine not freezing problems can happen from time to time. Therefore, it is very important for you to know how to identify the root cause and sort out the issue yourself instead of calling customer service or seeking professional help.
Please note that these problems occur only in commercial machines. Home-use margarita machines have a blade-based shaver that shaves the ice cubes you add to the ice reservoir. Most of the icing problems in those machines are due to a dull blade.
Margarita Machine Not Freezing Problem
In this article, we will look at the common causes and their solution for the margarita machine, not freezing problem.
Please note that this article is not intended to replace a technical guide or technician’s help for margarita machines. We recommend that you follow the user’s manuals at all times while troubleshooting your machine. The information provided below is based on our years of experience working with margarita machines.
Cause: Machine not plugged in/Power breakers not working
Solution: Check that your machine is plugged in the right way to an outlet with the same amperage as mentioned in the user manual or machine packaging.
Cause: Dirty Filter
Solution: Make sure that your filter is cleaned in the last 15-20 days. 30-40% margarita machine not freezing problems are due to a dirty filter. Remove the filter from the machine and give it a good thorough clean.
Cause: Dirty Condenser
Solution: If the filter is clean, then the problem can be due to a dirty condenser. Check your condenser and clean it with a brush. Make sure you clean it from top to bottom and not side to side. The movement of the brush must be in the same direction as the grills of the condenser.
Cause: Improper Spacing on Sides and Back
Solution: Sometimes, the unit doesn’t get proper space for the exhaust. Cramped up machines more often face freezing problems compared to machines placed with ample spaces on all sides. Make sure that your machine has at least 6 inches of space on all sides, especially the back of the machine and the wall. You must check the manufacturer’s guidelines as the spacing requirement varies from one machine to another.
Cause: Wrong Placement of Machine
Solution: Check if your machine is coming in contact with direct sunlight or a heat source that creates problems for the machine to freeze quickly and efficiently. Remove any or all such problems.
Cause: Using not recommended Syrup and Water Mix
Solution: Some manufacturers recommend using syrup and mixture ratio for efficient working of their machines. Most machines work fine with 1 parts syrup and 5 parts water. Some recommend using 6 parts water and 1 parts syrup. You need to check the user guide to find the best fit for your machine.
Cause: Wrong Setting on the Machine
Solution: Each machine has different settings and interphases. You need to go through the user manual to set the ice/freezing level. If you have a two-tank machine, make sure you check and adjust the setting for both tanks.
Cause: Faulty Auger/Spinning Wheel
Solution: If you have tried everything mentioned above and are still facing the machine not freezing problem, the problem can be a faulty auger. Here, you will need professional help.
Cause: Low Refrigerant Gas
Solution: Ok, so your auger is working fine. What to do next? Get the refrigerant gas checked in the compressor and look for any leaks in the piping.
Cause: Compressor not working
Solution: If you have concluded that everything else is working all right, the filter is clean, the setting is alright, there is enough gas in your compressor, but the machine is still not freezing, it is time to get your compressor checked. Contact your manufacturer for an inspection and solution to this problem.
We have explained all the probable causes of the margarita machine not freezing problem and their best yet easy solutions. We recommend that if your machine is under warranty, contact customer service before making any alterations or repairs to your machine.